Product Reviews

Went to buy B&W but the assistant recommended I try several headphones. So I tested B&W, B&o and Bose. To my total surprise the Sony's out performed them all. And came in at £200 less. . True the B&Ws were very good and lovely build quality but the Sony's were acoustical better. Now there's a phrase I didn't expect to type.

Good sound however I find ANC is better on my WF-1000XM5's, maybe because I wear glasses most the time so there may be a small gap between ears and WH-1000XM5's. Convenient to slip them on and off though.

I am very unhappy about this as has the M2 version but they got stolen so bought these as a replacement and am sorry i did there is a whine in the background and whatever it is its makes them unworkable

I wanted noise cancelling over ear headphones for a while, so long that the XM4 had been the new ones, with the XM5 release I did comparisons via youtube etc. I purchased direct from Sony with the XM5 in blue, they feel great, the app is good for adjustments to sound and the features, battery life is over a week for me using 3-5 times a day. The sound quality is the best I’ve used, they replaced AKG N60Nc that did me well for many years! I’ve already told others to get these, I’m very glad I did.

Great pair or noise cancelling headphone sound quality is immense and the NC is great Construction of the headphone is good too with nice feeling materials

Terrible product – despite decent sound, there are big problems with these headphones. They simply won’t auto turn off consistently, no matter how much you play around with the settings and user posted workarounds. Very disappointing. Cannot recommend

I bought the product 3 weeks ago. I love the ANC and the weightlessness of the device. But, for the price, the bass is kind of weak and the feel isn't too premium. For the Wh1000-XM6 try to integrate sensory bass or something. I'd also like if the spatial audio was actually built into the headphones. Final notice: please send me a pair of the next headphones (xm6) went it is released.

Great quality of headphones… when they work. I haven’t had them long and the left headphone suddenly stopped working one day after making this horrific crackling noise. Now it is a nightmare trying to get them fixed.

I recently purchased the Sony headphones with noise cancellation and I must say, they have exceeded my expectations. The sound quality is incredible, with deep bass and crisp highs. The noise cancellation feature works like a charm, making it perfect for drowning out background noise during my commute or in a noisy office environment. The headphones are comfortable to wear for long periods of time and the battery life is impressive. Overall, I highly recommend the Sony headphones with noise cancellation for anyone looking for a top-notch listening experience.

So it's a really reliable, cool and stylish stuff ❤️❤️❤️

I bought it three months ago and I love the sound quality but I wish the sound could be contained without someone beside me knowing how loud the volume is. I also wish some of the features improved upon

I’ve only just received this product and so far so good. The only issues I have is trying to navigate all the features. Also trying to register the device and getting my free music trial has been a big hassle. Getting through to someone who could help was a mission for those reasons and the fact that it’s taken me at least 6 days to get this far I would give the service a 2/3 .

It's worth the money. Lots of cool features and very comfortable. The only thing that I don't like is the head adjustment band. My previous Sony headphones had numbered steps, locking in place. Way more comfortable for quick put on. On these, every time I've to put them on, adjustment is a must.

I am satisfied about the features and sound quality

Two months of use a started with a scratchy noise in the right side (its is quite ocassional and annoying). Also previous models were more portable than this one. I would go for Sony WH-1000XM4 instead of Sony WH-1000XM5.

They are great but if you have the X4 don't buy them. Not a big difference. They get oily as they touch your skin and a bit uncomfortable on the top of the head if you wear them for more than 1 hours but they still a wonderful headphones.

Bought it a while ago and it’s held up nicely , noise cancelling could be improved and the build quality sometimes feels quite cheap.

These are my first headphones in a long time. I've been looking for very good sounding headphones without breaking the bank. Researching and watching reviews for a couple of weeks, I recognised that these headphones were recommended by many and thought to buy them and hear them myself. The ear pads are very comfortable. The sound quality is amazing. Battery life is amazing and can get a couple of days of battery life depending on how heavy you use them. I recommend these to anyone look for them. Sony you did great job making these.

I liked the product very much. The quality is also great when i use it

As a Sony lover who’s xm4s recently broke I thought I would try an upgrade however these headphones really did not meet anywhere near my expectations , the noise cancelling was horrible like much worse than xm4s but I fixed my headphones so I didn’t need these anymore however I was willing to keep it if it actually felt like an upgrade . Disappointed t

I bought this XM5 with beautiful new colour influenced by Miyawaki Sakura and it’s was so amazing. The features and the battery life is so incredible

The best all round full featured headphones you can buy. I prefer the finish and build to the more foldable 4's

Had these earphones for around 2 weeks. They sound great and the noise cancellation is very good. It's easy to find the on/off button and other buttons while wearing them.

I have always enjoyed using Sony headphones for a very long time so I know that with each new headphones they will go from strength to strength and be the leader in personal sound quality.

My daughter absolutely love these headphones!! She like that they are wordless and to change things for example the volume she just has to Swipe on one of the earphones. They are also going to be used for music production course at her college

i bought that one week ago to have a good sleep.well it turns out good

Got these for quiet studying and listening to music while commuting. They are perfect.

These are good when they are in but they have a habit of turning themselves off which is very irritating. Avoid

My XM4 batteries were fading so I thought I'd move up to the XM5. Initially I was underwhelmed by the ANC which seemed worse than the XM4. Thankfully I eventually sorted this by adjusting the fit and wearing them further back on my head than initially felt natural. This also solved the annoying squeaking from rubbing against my glasses at first. Take the time to get the fit right and you'll be happy! The sound quality is a clear upgrade - music is actually enjoyable on these whereas I couldn't use the XM4s for anything other than background listening (I mainly used them for work). The ANC is harder to describe. The XM4s definitely cut out more in the way of bass frequencies, but the XM5s have a much lower level of white noise. When I go back to the XM4s it's clear they use white noise to disguise sounds to some degree, whereas the XM5s are noticeably quieter overall, even if that means you can perceive a touch more outside sound from time to time. Overall I am happy with the upgrade, but it took me a few days to be sure of it - hence 4 stars rather than 5. Touch controls and device switching are better and smoother too. I do hope the XM6 is a more significant upgrade when they arrive though!

It takes 2 days to receive this earphone. Very good in noise reduction.

Sound is fantastic best in class for wireless headphones but the hinges are incredibly weak and break easily just Google the issue! Feel super flimsy and no IP rating

Just bought my sony WH-1000XM5 last june, and now its not charging after only 3 months. It still covered by 1 yr warranty but when they have assessed the product, it was mentioned that there is a condensation in the charging port area. I live in the UK and maybe the weather is changing very quickly. I havent used the product in a way that it will get wet and just used it on my everyday travel. Unfortunately, sony wont repair the item for free and is asking me to pay £165 for a replacement which of course im not happy. End point, got a new £250 headphone last june and now not working. I’d rather buy other brands of headphones next time such as beaths and jbl and will never but any sony products anymore. Not a good quality product based on my experience.

I purchased my Sony WH-1000XM5 headphones due to good reviews on independent websites. I have no problem with them except I am not convinced that the noise cancelling feature is as good as advertised. Also, I've come to the conclusion that on-ear headphones don't particularly suit someone who wears glasses (could this be the reason that outside noise "leaks" into the headphones when in noise cancelling mode?

Bought a few weeks ago, and they're really good. The noise cancelling is great, and I love being able to adapt the levels. Charge is really great. I don't use the touch function on the headphones but may give it a go, and I don't have Siri connected bc I saw other reviews saying it caused some issues. I really like them

I got it free with new Xperia 1 VI so it's so good.

The Sony WH-1000XM5 excels with industry-leading noise cancellation and superb sound quality. Comfortable for long wear, they offer rich, well-balanced audio with deep bass and clear mids and highs. The 30-hour battery life and fast-charging feature make them perfect for travel or work, while intuitive touch controls and excellent call quality round out the experience. Overall, they're a top choice for premium noise-canceling headphones.

Had these about a month and just used them whilst flying to Canada. The noise cancelling is great and completely blocked out out all the engine/cabin noise. They are very comfortable to wear and look great. The app is great for fine tuning my listening

Highly recommend these headphones, they are comfortable and have easy to use functions such as turning the noise cancelling on/off

I bought a pair of xm5s about 4 months ago the earpiece which you swipe up and down to change the volume kept going off by itself which was annoying john lewis and domestic and general replaced them about a week ago and the same fault occurred bit annoyed about that

I've had these for about 2 weeks now and have absolutely no complaints. Since the initial charge, after at least 1hr use daily, I am still to charge them a second time. Sound quality is better than any other pair of headphones I've ever experienced. Bluetooth connection is seamless and provides superb sound d but a nice added touch is that it still comes with a 3.5mm jack lead too.

I love these for watching movies on the TV . Also for noise cancelling on a plane

Ive had these headphones for about a week and they are easily the best over ear headphones I've ever used. The sound quality is fantastic and the noise cancelling is second to non. Very intuitive and easy to use, probably easier than some other headphones I've used. The battery life is much better than previous Bluetooth headphones I've tried as well. I primarily use my headphones for commuting but I've been using these to just relax with and also to watch TV without disturbing anyone else in the house. I would recommend the Sony Wireless Noise Canceling Stereo Headset WH-1000XM5 to anyone.

I bought it a month ago. what ai do not like and I knew it before I bought it was the lack of bass. The MX4 have much better The noise canceling is even better than the previous XM4 superb amazing best well done top of the market. The call quality is way way improved (one of the reasons that I love it) I can call and I am heard super nice even in a busy environment. And a surprise was they automatically stop when you speak and I can hear very clear to comunicate fast again much much better than the XM4. And the tuch comands are more precise and better respond than previous one, The sound quality is a much better easy noticeable VS my XM4 super nice. I love them never regret that I bougt them.

Best headphone ever! Quality without doubt, definitely worth it.

Have only ever used earbuds before , but after listening to my brother in laws apple headphones I decided to get some . Read varying reports , some mentioning probs connecting to android . After reading hi-fi reports on the Sony phones , best quality at the price range , I plumped for them . As good as my brother in laws phones . Cannot fault them. With noise cancelling in operation, complete quiet from external noises . Would recommend them to anybody , using apple or android.

One ear stopped working after a year of ownership, Sony said it was still under warranty but after being sent off to their repair centre they said it isn't under warranty and it will be £100. Buy a different brand

I am so happy with the headphones the sound is fantastic better than Beats Pro

I bought these as a gift. The new owner is very pleased with them

Bought these around a month ago. Very comfortable and amazing quality. Charge lasts well, even when using noise cancelling features. They don't fold away so they are a bit bulky to carry around in their case.

Fabulous sound. and very comfortable Just wish they folded up.

Having been into Hifi for a long time age has doing my hearing no favours. These headphones are allowing me to listen to the music I love in amazing quality. The only downside is the cover on the headband is coming undone at one end, do not know why as it is only ever used in the house.

I bought these a few weeks ago and have enjoyed every use of them. They sit comfortably around my ears so that they don't move about. The sound is amazing and the noise canceling is fantastic. The app however is a little frustrating, some areas trying to force you into subscription music services just for a particular feature, it asks you to do certain movements for some checks and after five tries I gave up.. lastly, if you have it on any voice activation settings, coughing can interrupt music play back.. I turned it off but I assume this means I can't speak on calls.. still less annoying than music pausing for no reason.. lastly, they don't fold into any compact shape so be warned.. that said, all the faults are massively outweighed by the sound quality

Sonically these are the best headphones I have owned and I’ve had both Bose and Bowers and Wilkins. Noise cancelling be be improved slightly, but the quality of sound is unbelievable

I have been using these headphones for the best part of last 2-3 weeks, battery life is great, I only charged these headphone twice in the last 2-3 weeks, sound quality is very good. The only slight issue that I faced was while it was connected to my laptop and at the same times receive any notification on my phone, audio seems to act weird for 30 seconds or so, other than that, these are great headphones.

Would have been a perfect headphone if it was Waterproof