Error: 1107, 2123, or 1106 appears during software update.
When encountering the error message, perform the following troubleshooting steps:
If this issue happens, please do the following:
- Please check network condition:
- Press the HOME button on remote.
- Select Settings.
- Select System Settings.
- Select Set-up.
- Select Network.
- Select Network Set-up.
- Select View Network setting and status.
- Select Check Connection.
Please confirm that network connection is OK. If not, please perform network connection again.
- Press the Home button on remote.
- Select Settings.
- Select System Settings.
- Select Set-up.
- Select Network.
- Select Network Set-up.
- Select Set up network connection.
- Select Privacy Policy.
- Select Agree.
- Select Easy or Expert to set up your network.
- If the issue still happens, please perform software update via USB:
- Click here to check how to update to the latest software update.
- Copy new software to USB memory.
- Perform software update via USB as below:
- Press the HOME button on remote.
- Select Settings.
- Select Customer Support.
- Select Software Update.
- Select USB.
- If error message still appears and user is not able to update the TV, then please perform factory data reset.
- Press the HOME button on remote.
- Select Settings.
- Select Customer Support.
- Select Factory Settings.
- Select Yes.
- Select Yes.