The seven-digit serial number can usually be found on the original packaging of your product.
Alternatively, you can also find the model name and serial number on the product or on the case. Below are some examples of where you can find the model and serial number for different types of headphones.
You can usually find the model name and seven-digit serial number either on the headband or inside the head-padding, as shown in the image below
Notes:
- Some of our products have model names that start with "YY" followed by 4 digits. These models have dual model names.
- To easily find support information or register your product, please use the model name that begins with "WH".
- If you are unable to find model name that begin with "WH", refer to Model name and code information to find out the the alternative model name that begin with "WH"
Example for WH-1000XM5
The model name and seven-digit serial number are located either on the bottom or within or behind the charging case, as illustrated below.
Notes:
- Some of our products have model names that start with "YY" followed by 4 digits. These models have dual model names.
- To easily find support information or register your product, please use the model name that begins with "WF".
- If you are unable to find model name that begin with "WF", refer to Model name and code information to find out the the alternative model name that begin with "WF"
Example for WF-1000XM3
Example for WF-1000X
Example for WF-L900 (Linkbuds)
You can usually find the model name and seven-digit serial number on the headband slider of left channel, as shown in the image below
Notes:
- Some of our products have model names that start with "YY" followed by 4 digits. These models have dual model names.
- To easily find support information or register your product, please use the model name that begins with "WF" or 'WH".
- If you are unable to find model name that begin with "WF"or "WH", refer to Model name and code information to find out the the alternative model name that begin with ""WF" or "WH"
You can usually find the model name and seven-digit serial number on the neckband, as shown in the image below
You can usually find the model name and seven-digit serial number on the inside of the right channel, as shown in the image below
Example for WI-C100
Notes:
- Some of our products have model names that start with "YY" followed by 4 digits. These models have dual model names.
- To easily find support information or register your product, please use the model name that begins with "WI".
- If you are unable to find model name that begin with "WI", refer to Model name and code information to find out the the alternative model name that begin with "WI"
Note: Some headphones don't have a serial number on them.
