Xperia XZ2

Important Information

Questions & Answers: 147

Xperia Support informationSony India has ceased sales of Xperia mobile phones and discontinued support since January 2023. For Xperia mobile phones purchased or imported from outside India, we regret to inform you that we are unable to
How do I register a Sony product?Please click on the links below to register your product in your locale. Australia Hong Kong (香港) India Indonesia Malaysia Middle East Asia (English) Middle East Asia (Arabic) New Zealand Philippines Singapore South
Why does turning on Wi-Fi tethering disconnect my internet connection over Wi-Fi?Solution You cannot use Wi-Fi mode and Wi-Fi tethering mode at the same time.
I forgot my password to unlock the screen, what can I do?If you forget your screen lock PIN or password or pattern and you also don’t remember your Google account Username and Password to reset the device, You Must Visit our Service centre for further guidance. If you
What are the differences between "Do Not Disturb" mode and "Focus" mode?Solution Both the "Do not Disturb" mode & "Focus" Mode are able to control the notifications from specific apps. When the modes are active blocking notifications, clearing away any open notifications from specific
Will I lose my data when I perform a software update?Information / Solution In the majority of cases, a software update does not remove any personal data from your Xperia™ device. We do recommend, however, that you back up photos, videos and other personal content
What is the difference between VoWiFi and VoIP?Information / Solution VoWiFi (Voice over Wi-Fi) is a telephony service provided by your network operator. It means that your network operator provides a voice call service using Wi-Fi. Note! To use VoWiFi or Wi-Fi
Dual SIM: Can I have an ongoing conversation on one card, and at the same time receive a call on the other SIM card?Information / Solution Currently, Xperia devices support DSDS (Dual SIM Dual Standby), which does not allow you to handle two calls simultaneously on two different SIM cards. However, you can forward calls that
Can I change or add a new language to the Xperia device? (Android 9 or Android 10 or Android 11or Android 12)Valid for Android 12 Android 11 Android 10 Android 9 Solution The languages that are available on your Xperia device depends on the region or market in which the device is released, for example, some Chinese and
The app still exists after closing on Android 10, What can I do?Valid for Xperia 1 Xperia 5 Xperia 10 Plus Xperia 10 Xperia 1 II Xperia 5 II Xperia 10 II Condition Android 10 Information / Solution We apologize for any inconvenience. If you are facing a problem that you

Important Information

End of support notification for products using the Windows 7 operating system

Register your product
Get access to all information, keep your product up to date and enjoy great deals.
Contact support
Contact our Support team
Repair & Warranty
Book, track or maybe even avoid a repair
Professional product support and services
Customer support and service center information for professional products (Broadcasting & Business equipment)
Support by Sony (Mobile App)
Never miss an update again! Find information and receive instant notifications about your product

Xperia XZ2

Questions & Answers

What is Android 10?

Recommended Articles

Questions & Answers: 147

Important Information

Videos

Find a Store

Support

In the news

Contact Us

Like us on Facebook

Follow us on Instagram

Subscribe on YouTube